Privacy Policy

Last Updated: 01st March 2025

1. Introduction

Rydovia values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use the Rydovia website, mobile application, and related services (collectively, the "Rydovia Platform"). By using the Rydovia Platform, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We collect information that identifies you, including but not limited to:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment and billing information
  • Travel preferences

2.2 Registration Details

When you create an account on the Rydovia Platform, we collect your:

  • Name and email address
  • Login credentials
  • Optional details such as phone number and payment preferences

2.3 Booking Information

When you book services, we collect the necessary details to process and administer your reservations, including:

  • Personal identification details
  • Travel itinerary
  • Payment confirmation

2.4 Customer Support

If you contact Rydovia's customer support, we collect:

  • Communication details
  • Support queries and responses

2.5 Communications and Notifications

We may send:

  • Transaction confirmations
  • Service updates
  • Booking reminders
  • Marketing emails and promotions (you may opt out anytime)

3. Use of Collected Information

We use your personal information to:

  • Process bookings and transactions
  • Enhance customer support and communication
  • Improve and personalize user experience
  • Send promotional content and updates
  • Detect and prevent fraud or unauthorized activities

4. Cookies and Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Store login credentials for ease of access
  • Analyze user interactions for service enhancements

You can manage your cookie preferences through browser settings, but disabling cookies may impact your ability to use some features.

5. Sharing of Information

We may share your personal information with:

  • Service providers for fulfilling travel bookings
  • Payment processors to facilitate transactions
  • Legal authorities if required by law

Rydovia does not sell your personal information to third parties.

6. Data Protection and Security

We implement technical, administrative, and physical safeguards to protect your data. Measures include:

  • Encryption of sensitive information
  • Firewalls and intrusion detection systems
  • Restricted access to personal data by authorized personnel only

Despite our best efforts, no online platform can guarantee complete security.

7. International Data Transfers

If you reside outside India, please note that your data may be transferred and stored on servers located in India. By using the Rydovia Platform, you consent to this transfer.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request data portability

To exercise these rights, contact us at support@rydovia.com.

9. Policy Updates

Rydovia may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the Rydovia Platform constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us atsupport@rydovia.com.

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